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Use Case: HR Policy Agent
Provide employees with a private, AI-powered assistant that answers HR policy questions instantly—reducing confusion, improving compliance, and giving your HR team more time for people, not paperwork.
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Zeaware™ Avalon AI / Use Cases

The Challenge

HR teams are inundated with repetitive questions about leave balances, public holidays, parental policies, and entitlements. Employees often rely on outdated PDFs or email back-and-forth for answers—resulting in confusion, inconsistencies, and wasted time. Worse, misinterpretations can lead to policy breaches or compliance risks. HR teams want to help, but simply can't scale.

How Zeaware Avalon Solves It

1. Upload Your HR Policies

Upload leave policies, benefits guides, employee handbooks, and HR FAQs from SharePoint, Teams, or your document system. Avalon prepares them for secure AI access.

2. Deploy an HR Policy Assistant

Create a private agent trained specifically to answer questions on HR topics using natural language - without exposing sensitive information to public AI platforms.

3. Apply Access Controls

Restrict access based on user groups, locations, or roles -ensuring that only the right people can ask certain questions or access specific policies.

4. Governed and Auditable by Design

Every question and response is logged, searchable, and version-aware - helping HR teams stay aligned with compliance, reduce risk, and prove consistency.

Key Benefits

Faster HR Responses

Employees get instant answers to leave, benefits, and policy questions -24/7, without needing to email HR.

Improved Policy Accuracy

Ensures all staff are referencing the same approved version of HR policies, reducing misunderstandings and risk.

Private and Compliant

Hosted in your Azure or AWS cloud—no public AI involvement or external sharing of sensitive HR data.

Governed by Design

Every interaction is logged, versioned, and fully auditable to support compliance and internal reviews.

Reduces HR Workload

Offloads repetitive queries, freeing your HR team to focus on people - not paperwork.

Who Should Use This

HR Teams

Automate first-level policy queries and deliver consistent, accurate answers to employees—without increasing HR inbox volume.

People and Culture Leads

Ensure every employee has access to policy clarity, reinforcing trust and accountability in your workplace culture.

Legal & Compliance

Minimise risk and ensure that all policy communications are consistent, logged, and aligned to approved internal documentation.

Need a Quick Overview?

Download our 1-page Avalon AI datasheet for a concise summary of the use case capabilities.

📄 Download the 1-Page Datasheet
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