Privacy Policy

About this policy

This policy relates to online services provided by Zeaware Pty Ltd A.C.N. 628 674 439 ("Zeaware").

The Privacy Act 1988 requires entities bound by the Australian Privacy Principles to have a privacy policy. Zeaware has opted in to comply with the Act. This privacy policy outlines the personal information handling practices of the Zeaware.

We will update this privacy policy when our information handling practices change. Updates will be publicised on our website and through our email lists.

Collection of personal information

Zeaware collects personal information about you as required to deliver you the Zeaware web site and application services.

The main way we collect personal information about you is when you enter it (eg via the website or applications) or send or give it to us (eg email) , however we also collect information about you indirectly though your use of the Zeaware web sites and applications.

Types of information collected

The types of information we collect includes your registration, activity and site interactions.

The Zeaware web sites and applications cannot be used without your personal information.

Where you provide us with personal information about someone else you must have their consent to provide their personal information to us as per this Privacy Policy.

Web Site Interaction

Zeaware collects data about your interaction with our website.

The purpose of collecting your data in this way is to understand how you are using the website and improve our users experience when using our site.

The types of data we collect with these tools include:

• your device's IP address
• device screen size
• device type, operating system and browser information
• geographic location (country only)
• referring domain and out link if applicable
• search terms and pages visited
• date and time when website pages were accessed

Cookies

Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on the website.

Our website creates cookies for the following purposes:

• Identifying your current login session
• Identifying your device for current and future login sessions

Most browsers allow you to choose whether to accept cookies or not, however the use of cookies is required to use the Zeaware website and application services. Most webservices, including Google., do not change their behaviour when they received a Do Not Track request.

Third parties may also place cookies on our website. These include Google Analytics, Google AdSense and social media applications such as Facebook, Twitter, Instagram and YouTube.

Social Networking Services

We use social networking services such as Twitter, Facebook, Instagram and YouTube to communicate with the public.

When you communicate with us using these services we may collect your personal information.

The social networking service will also handle your personal information for its own purposes and have their own privacy policies.

Sensitive Information

We ask that you not provide us with any sensitive information (such as information about your racial or ethnic origin, religious or other beliefs, health and criminal background) when using the Zeaware websites and applications.

If you do however provide us with any sensitive information, you consent to us collecting and handling that information in accordance with this Privacy Policy.

How Do We Use Your Information?

We use the information we collect about you to provide the Zeaware web site and application services to you.

As part of our service to you we may use your personal information:

• to fulfil administrative functions associated with the Zeaware websites and applications
• to measure and improve the Zeaware website, applications and individual features
• for other marketing and client relationship purposes
• to provide you with customer support
• to respond to your questions

Third Parties

Zeaware may provide your information to third parties for the purpose of providing you the website and application services.

Zeaware may also provide your information to Zeaware’s affiliated companies for the purpose of providing the services as per this privacy policy.

Zeaware will not sell or license your information to any non-affiliated third party.

Updates to this Privacy Policy

Zeaware may update this Privacy Policy at any time.

The date at the top of this Privacy Policy tells you when it was last updated and it is effective from this date.

If you do not agree with changes to this Privacy Policy, you may terminate your Zeaware application services account and cease to use the services.

How Do We Protect Your Information?

We take reasonable steps to prevent unauthorised access to your information by using measures such as firewalls, virus detection methods, and password restricted access.

Location of Data

As our preference, your personal information is stored within cloud data centres located in Australia. However the use of some features may require your data to be sent and stored to other countries. In using the Zeaware Applications, you consent to this and understand that your personal information may be accessible from or transmitted outside Australia.

Data Retention

After you cancel your account with us, we will retain your information for as long as we reasonably need it for the purposes outlined in this Privacy Policy.

How Can You Contact Us?

If you have questions about this Privacy Policy, or to request a hard copy, please contact our privacy team at:

Email: privacy@zeaware.com

Mail: Zeaware Pty Ltd, PO Box 6574, Point Cook VIC3030 AUSTRALIA

Correction and Complaint

If you believe Zeaware has incorrect data on you or has breached your privacy or privacy laws, you can contact us to make a complaint.

When you contact us, please include your name and contact details (including your email address, and telephone number) and clearly describe your complaint. We may need to share your information with others who can assist with your complaint. We will contact you within 7 days to let you know the next steps in resolving your complaint.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).